Common queries answered
Frequently asked Questions
We make every effort to ship all orders within 24 hours. Orders within the USA are shipped via USPS. Estimated delivery is between 2 to 5 working days.
If you are not happy with the product please get in touch with us within 30 days. We will send you instructions where to return the product and we will arrange for a refund.
Please get in touch with us. The shipping address can be changed as long as we have not shipped the order.
As soon as your order is shipped you will receive an email from us with the tracking number.
Please send us your request or comments by completing the get in touch with us form. We will try to reply as quickly as possible.
Please let us know as soon as possible by completing the get in touch with us form.
We ship worldwide via DHL Packet Priority service. Please allow up to 28 days for delivery. In some countries the DHL Packet Priority tracking facility may not be available.
All orders are shipped in one package. In the unlikely event where we are out of stock for a product you will either be refunded the value of this product or get it later without any extra charge for the additional shipping cost.
We do not keep credit card information on file.
Sales tax is included in the price